Returns & Exchanges
At Teppana, we want you to love your home as much as we do, which is why we offer a 30-day window for returns or exchanges on all standard items in their original condition. Whether the style isn't quite right or you've changed your mind, our goal is to make the restoration of your space completely stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.